Heat pump repair tips when the system will not heat
If your heat pump isn't heating, use these simple thermostat, indoor, and outdoor unit checks-and learn when Emergency Heat helps or hurts.
Koala Cooling: HVAC Department
1102 S Industrial Blvd Suite C, Round Rock, TX 78681
4.9
(934 reviews)
Swipe to see more photos
Key Highlights
- Serving Austin and surrounding areas
- Technicians work on all major HVAC brands
- Offers both HVAC and plumbing services
- Founded with a focus on honest, reliable service
- Membership program includes priority scheduling
About Koala Cooling: HVAC Department
Koala Cooling: HVAC Department offers a range of heating, ventilation, and air conditioning services in Austin, TX. They provide air conditioning, furnace, and heat pump repair and installation, along with HVAC tune-ups. Their technicians work on all major brands and focus on resolving issues efficiently. Founded in 2019 by Scott and Stacie Feller, the company emphasizes honest and reliable service without pushy sales tactics. They also offer plumbing services and a membership program for regular maintenance and priority scheduling.
Our Expert Evaluation
Workmanship Quality:
5
Responsiveness & Reliability:4.7
Pricing Transparency & Value:4.7
Professionalism & Communication:4.9
Safety & Compliance:
5
Aftercare Support & Warranty:
5
Overall Rating
Based on
6 Categories
We rate HVAC providers on service quality, technical expertise, responsiveness, customer feedback, value for money, and reliability, using a mix of verified reviews and independent research.
Service Types
AC Repair
Furnace Repair
Heat Pump Repair
AC Installation & Replacement
Furnace Installation & Replacement
Amenities
Air Conditioning Repair
Furnace Repair
Heat Pump Repair
AC Installation
Furnace Installation
Other providers in this area
Related articles
Heat pump repair tips when the system will not heat
If your heat pump isn't heating, use these simple thermostat, indoor, and outdoor unit checks-and learn when Emergency Heat helps or hurts.
Average AC repair costs homeowners should expect for common breakdowns
A clear breakdown of what U.S. homeowners usually pay to fix common AC problems and how service call and after-hours charges change the total cost.
AC repair or replacement how to decide for older systems
Wondering if your older central AC is worth another repair? Use age, refrigerant type, repair history, and comfort problems to decide repair vs. replacement.
Location
1102 S Industrial Blvd Suite C, Round Rock, TX 78681
Serving Austin and surrounding areasHours of Operation
| Monday | Closed |
| Tuesday | 8:00 AM - 6:00 PM |
| Wednesday | 8:00 AM - 6:00 PM |
| Thursday | 8:00 AM - 6:00 PM |
| Friday | 8:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Contact Information
Find the right service for your needs
Get matched with certified local providers. Takes 30 seconds.